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The Q. to ask to ensure you pick an SMS provider who best fits your requirements: Part 2

Look out for the final part of this three part feature on Friday, and  if you missed part one you can read it here

What connection does your SMS Operator use?

Ideally you want to pick a SMS operator who connects through a UK SMS gateway. It is much better to use an SMS provider within the country you are sending the texts from. For example, if you pick a provider from outside the UK SMS gateway it is likely to reflect with a bad delivery report with many texts failing to get through to the recipient as the text has had to pass through different networks before being received, making it a timely process.

Anyone who has used the SMileS service will know how quickly are messages are sent and received, call us for a demo if you want to trial our services. 

Ask for some background information about the company so you can get a feel for the company culture and work ethos. 

SMileS are based in Huddersfield, West Yorkshire, made up of a team of 9 local staff that take its customers seriously. Providing a no nonsense solution for businesses and resellers alike, all services are web based and therefore accessible over the Internet enabling usability wherever you are in the world. As a company we like to go that extra mile for our customers, we are always on the other end of the phone to help you with any problems you may be experiencing such as setting up campaigns. In addition, we will help advise you on the best ways to approach SMS Marketing to help make your campaigns effective and ensure you’re abiding by Mobile Marketing Association guidelines. We are not necessarily the cheapest SMS provider but we make up for it by offering excellent customer service, read our customer testimonials and case studies to see what our customers say about SMileS. 

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