‘The questions to ask the ensure you pick an SMS provider who best fits your requirements’ is a three part feature that will be published throughout the week so keep a look out for Part 2 on Wednesday and Part 3 on Friday.
What’s in their Product Portfolio?
Discuss the SMS provider’s product portfolio to determine which approach to SMS Marketing is going to work best for you and you never know they might even have additional services you had not considered using. For example, SMileS offer a SMileS Managed Service, which costs £20 pro rota and by paying for this service we will manage campaigns on your behalf.
Do you know about pricing?
Questions you need to be asking; price per text credit, set up fees, minimum orders, are there any ongoing account costs e.g. monthly costs, expiry dates on credits, processes for purchasing credits, price plans and lastly ask about the cost to your customers of receiving texts.
Here’s what you need to know about SMileS pricing:
Credits cost 6p but depending on volume the text price will reduce significantly. Credits range from 4p-6p depending on volumes. For full access to the system you pay £10 per month and our minimum order value is £50. Credits will remain on your account until they’re all used up as we do not attach an expiry time to any credits purchased with us & your account will stay live until you no longer want to use the system even if you haven’t used it for months. Pricing will vary depending on how you intend to use the system, for example if you want to send a large quantity of texts the price per text credit will reduce significantly and the £10 a month fee will be waved in many cases.